Shipping and Returns

Australia-wide Shipping

For all online orders, we accept Visa and MasterCard as forms of payment.

Standard Post

1-2 Items: $15
3-5 Items: $17
Additional Items: $2

Express Post

1-2 Items: $18
3-5 Items: $20
Additional Items: $2

 

International Shipping

All international shipping is sent by ‘Pack and Track’ via Australia Post. There is no express option for international shipping.


USA
1-2 items: $50
3+ items: $75
 
CHINA
1-2 items: $50
3+ items: $65
 
UK
1-2 items: $60
3+ items: $80

We can also ship elsewhere internationally. Contact onlinestore@usu.edu.au for a quote. 

RETURNS POLICY

For change of mind returns, please return the product within seven (7) working days in new, resalable condition, complete with original packaging and tags in place, original tax invoice and a completed copy of the returns form. Please note returns cannot be accepted without a completed copy of the form, or if the product is not returned in a resalable condition. The USU reserves the right to refuse refunds.

For faulty products, please return the product with the original tax invoice and a completed copy of the returns form. Postage of the product will be refunded within seven working days of receipt of the faulty goods.